How Artificial Intelligence Plays an Important role in Chatbot?

By James Tredwell on November 2, 2019

With the ever-changing world, businesses heavily depend on the technologies which result in the competition are getting fierce and changing our lifestyles in many ways we can’t even imagine. Artificial Intelligence and Chatbot are gradually transforming the technologies and boost productivity and business efficiency across the niches. 

Artificial Intelligence and Chatbot are providing an effortlessly smooth user experience that helps the business stand out from the competition. Artificial intelligence and chatbot development services are becoming one of the most important mechanisms.  

Needs of Artificial Intelligence

The artificial intelligence services to provide an enjoyable and enhanced experience for their customers. Like most online sites, they use these technologies to provide their customers with better product selection and suggestions based on their preferences that could lead to increased accuracy and provide greater customer satisfaction.

Many mobile companies enable users to connect effortlessly with apps and communicate with everyday language. Mobile companies offer a wide range of features with not just voice recognition software, such as efficient messaging and computing, with the help of Artificial Intelligence.

What is Chatbot?

A chatbot is a computer program that uses voice or text interaction to simulate human conversation. It is nothing more than a messaging app that provides fixed answers of relevant data on the basis of understanding user intent. 

Chatbox helps in making a business successful by analyzing the customer data and understanding customer behavior according to their requirements. Chatbots has the ability to react to voice commands with the help of smart voice assistants.

According to the latest Gartner prediction by 2021, at least 25% of digital employees all over the world will use virtual assistants and bots communication. With the combination of AI technology, Chatbots will have more impact on the mobile app market than ever before.

How is AI chatbox useful in Business?

AI chatbots are usually meet a specific wide range of services that meet business to consumer and business to business needs. Chatbots are also becoming immensely powerful in professional work environments from which they can analyze conversations and provide relevant facts or statistics at pertinent conversation points.

Call Centre Support: With the help of an AI chatbox, customers can simply perform any task with the help of voice assistants, these tasks include changing of password, scheduling an appointment and many more without interaction with a human. 

Provides Full Enterprise Support: For back-end systems such as inventory management and customer relationship management, chatbots need to be incorporated for smooth results. It helps the company to perform better like fast services and proper utilization by providing full enterprise support. 

Personal Assistant: Chatbots can help consumers navigate their daily lives and accelerate activities such as ordering grocery stores from mobile devices or any other chat platforms. Google and Siri are also providing these to play as a personal assistant. 

Enhanced User Experience: Chatbots provides smart solutions to its users by simply understanding the customer needs. With fast and speedy actions, one can enhance user experience to a great extent. 

Reduce Wastage of Time: With the help of Artificial Chatbot, you can reduce the wastage of time by simply reducing the efforts like standing in long queues, track order status, or waiting for confirmation messages. Now chatbots allow you the option to track all these records with a single tap or with the help of a voice assistant.

How Artificial Intelligence helps Chatbot to Implement the Process

Today, companies are increasingly becoming more comfortable with the idea of incorporating chatbots and smart assistants into their systems. These optimistic approaches will lead to productivity and enhance customer satisfaction. Here are the steps that can help to implement the chatbot process and make a whole new level of possibilities and opportunities to its users. 

Machine Learning

Machine learning works with algorithms that assist the Chatbot in understanding the queries and data with the help of bot training methods. When any question arises, machine learning allows the Chatbot to first monitor the last conversation by using the bot method. After analyzing all the queries and responding accordingly. 

Natural Language Programming

Natural Language Processing (NLP) assists the bot in understanding and interpreting the data. Natural Language Processing will help you train the Chatbot with various queries that the user types during the conversation. With these attempts, a chatbot is easily able to respond to the query.  

Areas Chatbot currently use in 

  • Most of the restaurants are providing a facility where users can order through the Chatbot, such as Swiggy and Ubereats.
  • Companies can run campaigns and quiz competitions, with the help of a chatbot. 
  • Most of the e-commerce apps using a chatbot to let their users purchase a wide range of products. 
  • A chatbot can also respond to customer service queries and help them in performing various tasks.

 Conclusion

Intelligent Chatbots has become the most age-defining software to accelerate automation across mobile apps and deliver unparalleled results to enterprises. The AI Development company is providing chatbots option that improvises the future needs by analyzing the personalized needs of the users. Chatbots have bought a new communication revolution, and the way they connect has changed completely.

How AI is Transforming the Music Streaming Service

By James Tredwell on October 25, 2019

Artificial intelligence is already transforming every area of our lives, and music streaming is no exception. It is amazing how technology has fueled the music industry for growth in the past decades. From vinyl records and cassettes to compact discs and MP3s and the present digital disruptions, the music industry has undergone many technological developments.

It is tough to understand but easy to look at how technology is transforming the music industry right from the creation of music to its end consumption by users. Artificial intelligence is playing a major role in organizing the industry and making music readily available at our fingertips. So, let us dive deeper into how AI is transforming the music streaming services in the present era.

Rise of AI-based DJ system

Spotify’s discovery weekly, JioSaavan mixes, and Pandora’s music suggestions are some AI is helping music streaming services to develop powerful personalized features for their users. Music creators upload more than 300k songs on the internet every day. However, 90 percent of music is not found by the users due to its incorrect placement on the web.

Algorithms can help streaming services to recognize the interest and listening preferences of their users and show them related music in their feed. Applications like Muru music claims to be the first AI DJ brain that takes the personalization of music to a new level for its users.

Such apps enable users to generate customized playlists by connecting their favorite streaming company and selecting the artists and genre of their choice. The art of personalizing music experiences has been the primary goal of AI-driven DJ music services.

Music service to streaming service

In today’s digital world, there are many businesses that offer information in the form of text on their blogs and websites. However, many users don’t have enough time to read text content. Therefore, podcasts and audiobooks are a viable option for such users.

You need a special time to read the text content, but you can listen to podcasts and audiobooks anytime. Users can listen to what they want while commuting to the office, during a gym session, walking their dog, and even doing household chores.

Spotify has acquired Anchor, Parcast, and Gimlet in the podcasting shopping spree. The company has clearly transformed from a standard music service to a streaming service.

AI helps create music

Artificial intelligence helps creators to create and compose music. AI technology helps the creators analyze date from different compositions while creating musical pieces. The algorithm learns the patterns ad characteristics that can create music that mimics a genre and is more enjoyable. The technology also helps combine various elements of music to create innovative musical numbers.

AI-enabled smart machines that use natural language processing and computer vision software to understand and interpret text, images, and videos. This helps musicians and artists to connect their audience with the content they find most compelling. AI also empowers creators to share experiences that matter to a global audience in their daily lives.

AI Audio Mastering

Audio mastering is a process that optimizes the listening experience for users on any device. The AI-based audio mastering services offer the musicians a cost-effective alternative to human-based audio mastering. It is a creative process, and many companies still prefer relying on humans for audio mastering. However, AI makes these services accessible to those who might not be able to master their music otherwise.

AI helps identify new artists

For new artists to come into existence and sell their music, it is essential that users should know them. It is expensive for new artists to get discovered and market themselves before the audience. AI helps in determining which audience will enjoy the music of an artist and present the music before them. The AI-based features like Spotify Discovery Weekly present a refined list of music for every listener. Such features help the audience sort the categories of music to find the one that appeals the most to them.

Artist and Repertoire Discovery

AI also helps the music industry with the Artist and Repertoire (A&R) discovery. It has always been difficult to find the musicians and artists that have not signed to a label. A tech start-up acquired by Warner Music Group uses and algorithm to review touring and social streaming data to find promising talent. Companies supporting the A&R process are having a specialization in music data analytics.

Protects user data while streaming

In addition to improving user experience on streaming platforms, artificial intelligence provides space for industry advertisers. Even new artists, who want to reach a wider audience and get their music before the audience, will benefit from personalized feedback and improved search engines.

The information of users can be used for advertising purposes later. In the worst-case scenario, in the event of a malware attack on the network, the information may be exposed to a threat. Data breaches have, after all, become one of the most common online security threats. A secure VPN can encrypt and hide user data from hackers or third parties. It also prohibits the use of information for advertising purposes by the website.

AI can prevent copyright infringement

Protection of copyright is difficult when it comes to live streaming music. Regulators are searching for AI to stop copyright infringement of a popular song or music. Similar to how AI can boost indexing of music content and flag illegal content, learning-based tools are increasingly being used to search live music for copyrighted material.

Final Words

These were the points that show how Artificial intelligence is transforming music streaming services. AI is not only helping musicians and the music industry but also other types of content businesses. It helps the audio, video creators, product, and service providers to understand customer preferences.

Companies manufacturing products like guitars, kids microphone, drum sets, and other musical instruments also make use of AI to create the best products. Musicians and music streaming services understand the taste and preferences of every visitor and present them with relevant and appealing music for their audience.

Top 5 Chatbot Development Platforms to create a Smart Chatbot

By James Tredwell on October 18, 2019

The advent of Chatbots progressively helps humans to overcome various challenges. The popularity of Chatbots is due to a wide range of customer assistance services. Different size of businesses is adding this tech edge to streamline the complex process of human conversation. The use of artificial intelligence is helping the user to experience the future. The ability of Chatbots to converse in natural language helps the businesses to stay ahead. Chatbots have evolved a new world of automation, helping the human for better business.

Businesses all around the world are utilizing the Chatbots for better setups with the clients and users. It opened big opportunities for businesses to shoe their availability 24/7. Chatbots development can be done with the help of different platforms. There are ample of different platforms in the market. And is very important for the Chatbot development, developer to choose the right one. Here is the list of the chatbot development platforms to understand which suites you best.

Chatfuel:

Chatfuel is a completely free Chatbot development platform best for those who don’t have the coding experience or skills. Chatfuel is a bot builder for Facebook Messenger helpful to create their own chatbot. Chatfuel is featured with attributes like adding content cards. Chatfuel offers the free version of the platform that gives you access to almost every feature for up to 5,000 subscribers. Apart from that, you will also be able to gather insights within the chats. The paid versions start from $15/month with some extra data management features.

Botsify:

Botsify is a machine learning chatbot development platform launched in 2016. Get started with Botsify for free or sign up to a paid plan from $10/month. It is a simple bot builder that helps you create bots for your website or Facebook Messenger easily. Botsify offers features of easy drag and drop interface. Apart from that it also has integrations with WordPress, Shopify, Alexa, and Zapier. The best thing about Botsify that allows human staff to take over the conversation.

IBM Watson Conversation:

IBM Watson Conversation is considered as one of the most reliable chatbot builders among all. It offers the feature of graphical UI that allows users to create a simple chatbot as per your custom specifications. It provides developers with a range of SDK’s to extend the chatbot features as required. IBM Watson Conversation offers the developers the preference of the natural language which can help them connect with the audience with more tractability. This chatbot platform offers a platform enabling developers as well as non-technical users to team up on building conversational AI solutions.

Flow XO

Flow XO is a UK-based company offering a complete solution for building Chatbots. It allows the developer to build chatbot widgets for the website or integrate them with third-party platforms. The developers can also share bot with others. Hosting them and deploying them across platforms, which means you’re not only limited to Facebook Messenger. Apart from that, it provides a visual platform that allows to easily build your own chatbot for the website, Facebook, SMS, Telegram, and Slack. The flow XO interface is incredibly easy to use.

Microsoft BOT Framework

Microsoft BOT Framework offer components that play a huge role in the development of the chatbot development: Node.js and .NET. This chatbot platform is composed of two big elements in the form of bot builder SDK and Microsoft language intelligent service. It helps developers create intelligent bots that can engage users across multiple platforms. Apart from that, there are more than 30 languages that can be infused in the chatbot with the help of a Microsoft BOT framework. It offers a cloud-based service that can be accessed across 141 countries.

Bottom line

These days the businesses have their website with the infusion of chatbots as it allows them to present their products and services in an even better way. Chatbots is a way ahead step for the businesses to connect their users with an even bigger set of attributes. The trend of chatbot changed the overall outlook of the business in various verticals. If you are looking for a reliable chatbot developer service provider Quytech is here to get your website built with an infusion of a chatbot. We are here for you to connect with potential clients and users, which can help you with higher returns.

Author Bio:

Colleen Jansen is a Business marketing expert at Quytech, a well-known Custom Mobile app Development Company providing Android, iOS and AI development services across the globe.

How Emerging AI Technologies Impact Our Daily Life Routines?

By James Tredwell on October 14, 2019

Artificial intelligence is influencing our lives in all the areas where we use technology. While it is difficult to understand the exact potential and impact of Artificial intelligence (AI), it is already making our lives easy in many ways. From searching the web to using smartphone apps and automatic cars, AI is making our lives more comfortable than ever.

Our homes, businesses, and schools could be entirely different in the future with Artificial intelligence on the scene. Artificial intelligence makes use of hardware as well as software that learns from our habits and daily actions. Let us learn more about how AI technologies are impacting our daily life routine.

AI helps in home management

Artificial intelligence will enable the automatic functions in our homes. Combined with our home appliances, it could make our housework and home management a lot easier than the present. People will be able to use AI enables apps to communicate with their refrigerator, microwave, washing machine, and other appliances.

The cleaning appliances, like robotic cleaners, would also make use of AI technologies to clean our house without the need for our interference. Robotic cleaners would wipe the floor and other spaces as soon as they become dirty due to any reason.

Social Media and Video Streaming

When we use social media on computers or smartphones, the newsfeed that we see are a result of Artificial intelligence in social media apps. Even the notifications we receive on our smartphones are in accordance with our activities that AI notices in these apps.

The video streaming services like Youtube and Netflix analyze our tastes and preferences while browsing and watching the videos and show us the videos accordingly. When we open the YouTube app, it automatically displays the videos of our interest using artificial intelligence.

Finding locations

When we use Google maps or Apple maps for navigation or finding an Uber cab, these apps make use of AI technology to show us the results. AI helps Google, Apple, and GPS services to show us our location and the routes to any destination. Moreover, they show us the available cabs, buses and other modes of transportation. In this way, AI helps users find locations and available transportation services to reach our destination.

Finance industry

The banking and finance organizations depend on artificial intelligence to offer customer services, protection from frauds, chatbots, and other investment services to customers. When we use netbanking and other financial apps on our devices, the AI studies our activities and preferences to show us the relevant options every time. The chatbots use AI to answer the queries of customers of banks and financial investment organizations.

Selection of a dating partner

AI could quickly evaluate and access the array of data from our apps and show us the most relevant dating partners matching with our interests and preferences. AI uses algorithms that consider our social media activities, interests, dislikes, communication styles, medical records, and relationship history. These systems help us find the right physical, intellectual, and emotional match for dating and marriage. Some AI algorithms can also estimate how long a marriage might last and advise on whether we should consider a match for a short or long term relationship.

Mental health management

The artificial intelligence also helps in managing the mental health of people. From daily stress of work to entire breakdowns, people struggle to cope with the stress and pressure in everyday life. The AI tools on our smartphones and computers are capable of monitoring our health conditions. They can note our keyboard strokes and speech pattern to an array of other medical symptoms through body-worn devices and other sensors.

The AI systems could detect possible mental health issues early and provide guidance for stressful conditions. Some advanced AI systems can shut down our computers and smartphones and not reactivate them until the stress reduces to a safe level.

Driverless cars

It is now possible to use driverless vehicles without the need to interact with a human. Artificial intelligence has made it possible to use a vehicle without a driver. The car makes use of AI technology to find the routes to help you reach your destination at the right time. In addition to homes and office AI will help us travel on the road in the comfort of our cars. The driverless cars also communicate with the users to take instruction and help us reach any destination using Google or Apple maps.

Decision making

AI technology can also help us in making the right decisions. It helps us in both the decisions at an individual level as well as at the organizational level. AI can help detect the truth in most situations and also verify the data for accuracy. AI would also make crimes more difficult and help in reducing crimes to much extent. The police and law enforcement agencies are making use of AI technologies to stop crimes and catch criminals.

Internet of Things (IoT)

The AI technology in personal assistants like Google Assistant, Amazon Alexa, and Apple Siri helps use control of our home appliances enabled with IoT. The home appliances are now enabled with IoT technology due to which the AI assistants are able to control them. While you are busy doing your office work, your personal assistant can make the washing machine wash your clothes, and microwave cooks your meal. It can turn on the lights automatically in the dark and play the music at your command. However, you need to keep all your appliances turned on all the time. For example, an AI-enabled assistant can play the music only when your music system is turned on and connected to speaker cable and music source.

Final Words

Artificial Intelligence has made our lives easier than ever. It continues to make our gadgets, appliances, and cars more and more functional by studying our habits and activities. In the future years, people would need to focus only on core activities. AI devices will manage most of our daily tasks with high accuracy without our interference.

How Artificial Intelligence Fuels Magento E-Commerce Stores Success?

By James Tredwell on September 18, 2019

If you run an E-commerce store, you must be looking for possible methods to improve the store performance, conversions and sales with minimum efforts and investment. In this blog, it is covered how Artificial intelligence can meet all these objectives in the best possible manner. Artificial Intelligence has helped several brands to reach the desired results. It provides plenty of opportunities to the brands where retailers compete with each other to provide some unique stuff to gain maximum conversions, grow customer base and ultimate shopping experience. With regular advancement in voice search technology, AI-based devices such as Alexa, Cortana, and Watson, are gathering huge eye-balls almost daily, hinting a big role to play in the E-commerce industry.

Let’s find out how AI is helping Magento based E-commerce platforms.

1. Customer Oriented Search

With the implementation of Artificial intelligence in Magento E-commerce stores, the brand can target the right users with the right messages for right output. AI applications are based on the self-learning algorithms to drive information from a large set of data of thousands of customers and targeted them in the best possible manner. This is a great way to rule out any human-based error.

2. Purchase Assistants

Purchase Assistants are a big improvement in boosting sales and it is not fully implemented yet. Using the virtual purchase assistant a lot of time spent by the shoppers in making a buying decision is reduced automatically. It automatically analyses and monitors the E-commerce store upcoming deals, price drop, and the launch of a new product. A major change that is worth praising is, these assistants can by default add the products to the cart and carry out the checkout process on buyer behalf if interest is shown in the product and instructions are given to AI-based assistant.

3. Boost Security

E-commerce business is based on accepting payments and doing financial transactions online. However, a challenge for store owners and buyers is the online fraud, data breach and theft. These challenges can be fixed by combining the advance security standards of Magento with Artificial intelligence. The technology has multiple uses like implementing fast iterating models to lower manual review queues, lower false positives with behavior analysis, using experiential information to adapt to new business lines and boost human decision-making with higher accuracy.

4. Fast Customer Support

A chatbot is an AI-based computer application that is designed to help buyers with their queries over the Internet. Chatbot application converts visitors to potential customers. These applications have helped E-commerce brands to lower the cost by replacing customer support executive. They can support hundreds of users at the same time which is not possible with a human being. Also, chatbots need information like product details, quantities, and shipping information to provide accurate answers to customers. Chatbots offer a valuable and instant customer support service which was earlier provided through contact forms, phone calls, and email.

5. Personalized Shopping Experience

With the popularity of E-commerce platforms like Magento, most of the traditional businesses are moving to “click-and-mortar” model. But, there is still a lot of improvements need to be made for the E-commerce stores to offer personalized shopping experience the way it is available in the stores. To personalize the customer shopping experience, AI is the perfect way to achieve. AI-based campaigns can be run to target the potential audience at the right time. AI can help in the personalized shopping experience using push notifications to the smartphones of shoppers. Magento’s latest version offers amazing advanced features like Personalized recommendations, gift options, loyalty programs, customized tier pricing and cross-selling options to the store owners.

6. Post Sale Support

Most buyers complain about after-sale support but with AI online stores can take care of the customers even after the sale. This innovative technology engages customers through different means:

  • Sharing automated post-sale follow-up notifications as well as the e-mails.

  • Addressing customers’ complaints, product returns, refunds and queries.

  • By processing warranty claims.

  • Sending notifications regarding customized offers, new sale and upcoming discounts.

Although Artificial intelligence is not as appealing as human interaction. However, with technological changes, AI is helping shoppers at every pre and post buying stage.

7. Inventory Management

For the optimized performance of the E-commerce store, inventory management is essential. It includes the stock requirement and resource allocation for the inventory which is not needed.

  • AI intelligently manages the stock, make records of the products present in-stock.

  • It suggests how much stock is required for tomorrow and precisely when.

  • All the factors affecting the sales are evaluated.

8. Sales Forecasting

AI also helps store owners to project future sales. This help in increasing and decreasing the stock amount. Following resources are kept in mind to make predictive sales analysis:

  • Last year sales history

  • Market share of competitor’s

  • Real-time changes

  • Customer buying trends

  • Alterations in demographics, age, and gender

Wrapping Up:

It’s not difficult to implement AI in E-commerce store. AI technology is simple to use and implement with minimal investment. After going through all the benefits of AI, every store owner will implement it for best business results. Including AI as your business strategy will help to make your store a proactively selling store. Currently, when everything is accessible at a low price, personalization and uniqueness is the most important element to run a successful E-commerce store in a highly-competitive world. The way AI is growing its relevance in the business world its integration is a must.

Author Bio –  Elina Reddy, Sr Magento Developer in Magento StoreMagento development company.

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